What to confirm with the recipient before topping up
When you are outside the Philippines, you usually cannot see the recipient phone, SMS, app, or balance screen. Confirm the number, operator, SIM status, and actual need before creating an order instead of paying from an old chat record.
- Ask the recipient to copy the number as text, not only read it aloud.
- Confirm the SIM is still active and can receive Globe service.
- Confirm whether the recipient needs airtime, data, or a bundle.
- Explain that digital top-up may be hard to reverse after submission.