What payment timeout means
The order payment window has ended. Payments sent after expiry may require manual review.
USDT guide
What to Do If a USDT Payment Times Out
A payment timeout usually means the order payment window has ended. Do not keep paying to an old order address.
Guide content
Payment timeout decision table
If unpaid and expired, create a new order. If paid after expiry, save the transaction details and check support guidance before paying again.
- Unpaid and expired: create a new order.
- Paid but expired: save transaction hash and order number.
- Multiple payments: stop adding funds and keep all records.
Do not add more funds to an old order
Sending more funds to an expired order address can make matching harder.
Frequently asked questions
Can I pay an expired order?
Do not pay to an expired order address. It may not match automatically.
What if I already paid late?
Save the transaction hash, network, amount, and order number, then check order status or contact support.
How can I avoid timeout?
Pay soon after creating the order and confirm wallet balance and network fee before starting.
Recommended reading
Ready to continue to recharge?
Go to the existing recharge page, choose country, operator, phone number, and product, then confirm the order.